The smart phones today are micromachines that have spent most of people’s lives guarding sensitive information. As if it were a DNI, every smartphone and tablet is identified by a unique number, known as IMEI. It is essential to know this number in order to identify the device and act accordingly in case of theft or loss.
This number is essential because required to report a lost or stolen device to authorities. Fortunately, all mobile carriers have agreed to make it available to all users through the settings menu or by speed dialing *#06# on the mobile app.
Also, having this number is not all that can be done in the event of a lost or stolen mobile phone. Thinking of the above, vivo brings four recommendations that must be taken into account in case of loss or theft of a smartphone; be a device Android What iPhone:
1. If your mobile phone has just been stolen, you should contact your operator.
Since users often store personal information and related information in their daily routine, after the device is stolen or lost, the carrier must contact the carrier to proceed with the mobile phone lock using the IMEI (International Mobile Equipment Identity), obtained by entering the code *#06#.
2. The cell phone should never be without a password
It is important to note that devices should always be set with a screen lock password; such as pattern, numeric password, alphanumeric password, fingerprint or facial recognition.
This makes it difficult for them to turn off the device quickly in the event of theft, which can be useful for locate or lock the device.
3. Access all the remote options of the device.
All Android devices allow their users to perform some remote functions like: locate the phone on a map, ring, lock the screen or erase information from the mobile phone and more actions are useful in trying to recover a device or protect the information stored on it.
For these measures to be effective, it must be taken into account that the smartphone must be turned on and connected to the Internet, which in some cases requires location access (to determine location on a map).
4. To save the information, you must make a backup copy.
It is recommended to make regular backups of the information: photos, audio, video, contacts, applications and settings.
This is necessary so that in any situation the user does not lose the precious data that he may have stored on his device and transfers it to the new device he purchased.
Recommendations exclusively for iPhone in case of being lost or stolen
– Mark the device as lost
When you mark your device as lost, you remotely lock it with a passcode and keep your information safe.
also disables ApplePay on the lost device. A custom message with contact information can also be displayed on the lost device.
Mark your device as lost.
– File a claim for theft and loss
If the lost iPhone is covered by AppleCare+ with theft and loss, a claim can be made for its replacement.
File a claim.
– Wipe device remotely
Once your device is erased you will not be able to track its location, so make sure you no longer need to search for the device.
If the user has AppleCare+ with theft and loss, the iPhone does not have to be erased until the claim has been approved.
Wipe the contents of the device.