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What to do if the iPhone only shows the Apple apple and does not respond

What to do if the iPhone only shows the Apple apple and does not respond
iPhone gets stuck in apple apple. (photo: La Vanguardia)

The following may have happened to some of TechMarkup’s readers: after updating or restoring a iphonethe device shuts off for some reason and displays a frozen apple logo. What happens is that when the cell phone is turned on, the device must go through a series of processes before it is fully functional (all this happens when the apple logo is seen on the screen).

If the phone cannot get past the logo, it means that there may be something wrong with the system boot processes. This situation can be relatively common, so here are some steps the reader should follow if their iPhone never turns on or “freezes.”

How to boot an iPhone if it gets stuck on the Apple logo

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First, if the iPhone has been frozen on the Apple logo for a few minutes without any progress, you should try to force restart the phone. Here is how to fix it:

– iPhone with Face ID (from iPhone 10 onwards), iPhone 8 and iPhone SE: you need to press and release the Volume Up button. Then press and release the Volume Down button. Quickly, you have to hold down the lock button until the iPhone restarts.

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– iPhone 7/ 7 Plus: press and hold the lock button at the same time as the volume down button.

– iPhone 4/4s/5/5s/6/6s: hold down the lock button at the same time as the home button.

iphone.  (photo: K-Tuin)
iphone. (photo: K-Tuin)

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Use Finder or iTunes to fix iPhone problem

If the iPhone restarts and the problem persists, TechMarkup recommends using the Finder in order to solve it. It should be noted that many versions of macOS require the Finder to be used to sync an iPhone (itunes still used in windows). It is only necessary to follow these steps:

1. Open Finder on a Mac (or iTunes on Windows) and connect the frozen iPhone with a USB cable.

2. Once the iPhone is detected, the platform will pop up a notification that the user needs to restore the phone.

3. Click on the option Restore.

4. This will take care of restoring the phone and updating it with the latest version of iOS (currently it is iOS 16.1).

5. When the process is finished, you will notice that the iPhone has already passed the Apple logo and works correctly.

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Restore iPhone.  (photo: Apple Support)
Restore iPhone. (photo: Apple Support)

What to do if the iPhone is not recognized

If the Finder or iTunes in Windows does not recognize the iPhone, it will be time to put the cell phone in recovery mode.

To do this, it is recommended to connect the device to a computer. Once the phone is connected, you have to restart it with the following steps, but it is important that the user does not release the buttons when they see the Apple logo. You have to wait until the screen appears ‘Connect to iTunes’:

– In Face ID (from iPhone 10 onwards), iPhone SE or iPhone 8: quickly press and release the volume up button. Quickly press and release the volume down button. Then hold down the side button until the Connect to iTunes screen appears.

– iPhone 7 or iPhone 7 Plus: press and hold the side and volume buttons at the same time. Hold them until you see the Connect to iTunes screen.

– On iPhone 6s and earlier, iPad or iPod touch: Press and hold the Home and Up (or Side) buttons at the same time. Hold them until you see the Connect to iTunes screen.

iphone.  (photo: Tipard)
iphone. (photo: Tipard)

After completing these steps, you will see an option to ‘Restore on computer screen’which you just have to accept to complete the process and recover the mobile phone without the problem of the frozen Apple logo.

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