Steam is one of the most popular shopping platforms online games where gamers go to enjoy new titles released to the public, mainly young people who are looking for more entertainment options. However, the growth of the market has also meant an increase in the activity of cybercriminals, who seek to attack users and their accounts.
Currently, according to the cybersecurity company ESET, one in three players has received an attempt to cheat through a video game sales platform. That is why the company presents ways to recover accounts that have been stolen and how they can be secured to avoid being compromised by cybercriminals.
If the user has had their Steam account stolen or has been notified of suspicious behavior on their profile, it is important to remain calm and can do the following:
Change password it is a way to retain control of the account and prevent anyone else from accessing it without the user’s knowledge. This can be done through the Steam app or website.
This action will also close all currently open account sessions on any device, including the attacker’s. It is important to make sure that the new password is not related to the previous one and that it is unique and secure.
If that option fails, because the attacker changed some data in the account, people can contact the support area directly of Steam and present some proof of ownership of the account, as indicated on its website. Detailing previously used payment information is an alternative.
In the event that a transaction not recognized by the account holder has been detected, the person must report through the same applicationas detailed in the Help articles.
Once fully recovered, users should write down all the data to which cybercriminals could have accessed to anticipate what could happen again in case you do not take enough care in managing the account or if you fall for a phishing scam.
It’s also a good idea to monitor the payment methods that were linked to Steam so you can immediately recognize if they were used in other ways outside of the platform. In case the password is also used in another service or application, they must be changed as soon as possible.
For strengthen security of the account, you must:
– Modify the password for a more complex one. It is also possible to use a password manager.
– Activate the verification in two steps called Steam Guard, to add an extra layer of security.
To prevent many of these attacks it is important to be alert for suspicious communications claiming to come from Steam, as this is also a frequently used strategy to steal accounts called phishing.