Through its official channels, Samsung announced that it has started selling new products at its official Service Centers. In total, 19 points in the country will receive the novelty, which should increase the user’s convenience when it comes to discovering and purchasing various items.
For this, the brand offers the assisted sale of devices, with the help of specialists and access to 100% of Samsung’s product portfolio. Users will also be able to try out the products and clear up doubts through display tables that demonstrate all the resources available in each case.
In addition to the brand’s cell phones, products such as notebooks, tablets, monitors, wireless headphones and smartwatches can also be seen. If the customer is interested in buying something, he will be directed to the Samsung Online Store through a QR Code.
Next, the acquisition process is similar to the traditional one on Samsung’s official internet portals. That is, the product will arrive directly at the address informed by the consumer, within the period stipulated by the online store.
“When testing a product they are interested in, consumers can make the purchase right there, choose the best payment method (credit card or PIX)”
— Felipe FreitasDirector of Ecommerce for the Mobile Devices Division at Samsung Brazil.
The list of cities covered by Samsung Service Centers includes Manaus, Salvador, Fortaleza, Brasília, Goiânia, Belo Horizonte, Recife, Curitiba, Rio de Janeiro, Porto Alegre, Campinas and São Paulo.
In addition to purchasing new products, the centers continue to offer the same services to people who are already brand customers. With this, it is possible to obtain specialized technical assistance for repairing products, solving other problems and clarifying doubts.