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Long shunned, the era of smartphone repair has arrived

Another victory for those who campaign for the right to repair. After Apple and Samsung, it’s Google’s turn to announce a program that will allow Pixel smartphone users to buy kits to repair their devices themselves.

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To set up this program, the Mountain View company collaborated with the company iFixit, which is the benchmark for smartphone repair. This program must be able to help independent repairers, as well as “qualified” consumers, to access original spare parts to carry out these repairs.

The program will be launched this year, will cover Google smartphones from Pixel 2 to Pixel 6, as well as future models, and will be available in the United States, United Kingdom, Australia, as well as in the countries of the European Union.

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“The full range of repair parts for common Pixel phone repairs – items such as batteries, replacement screens, cameras and more – will be available individually or in iFixit repair kits, which include tools such as screwdriver bits and spudgers”says Ana Corrales, Chief Operating Officer, Consumer Hardware, at Google.

By making its smartphones easier to repair, Google extends their lifespans, since instead of buying a new model, users will be more inclined to repair themselves or have a damaged smartphone repaired. Moreover, in its announcement, Google recalls that today, it encourages Pixel smartphone users to keep their smartphones longer.

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Indeed, on the Pixel 6 and Pixel 6 Pro, the firm guarantees at least five years of security updates, which means that these devices can be used for five years.

Samsung and Apple have shown the way

Recall that in 2021, Apple announced the Self Service Repair program. This allows iPhone 12 and iPhone 13 series users to obtain original spare parts, tools, and manuals to do common repairs themselves. As for Samsung, it has also collaborated with iFixit to sell repair kits for the Galaxy S20, Galaxy S21 and Galaxy Tab S7.

But for the moment, these self-repairs seem to be aimed at a specific audience, customers who are comfortable with dismantling, but not the general public as a whole. Google specifies in its press release that the repair kits are made for independent repairers and “qualified consumers with relevant technical experience. »

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“If you don’t want to do the repairs yourself and prefer professional help, you can always bring your phone to a local location to have it repaired quickly and inexpensively by a licensed technical expert”also indicates the firm.

“Self-service repair is intended for individual technicians with the knowledge and experience to repair electronic devices. For the vast majority of customers, consulting a professional repairer with certified technicians who use genuine Apple parts is the safest and most reliable way to obtain a repair”Apple said in its announcement in 2021.

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