It’s been a long time,Goal added the ability to convert an account into business (or professional) mode for profit, having the ability to create personalized responses so you can respond to customers much faster.
These quick replies act as shortcuts for the user to respond to other people’s messages faster and easier. What’s more, I knowyou can set your own keyboard shortcuts when replying to messages.
For example, instead of having to enter a frequently used phrase, a shortcut can be set up so that when pressed, the phrase automatically appears on the screen. With this, the professional account owner will be able to answer the most common questions in less time.
The process is very simple, so it will take a few minutes to create your own personalized response on Instagram. These are the steps to follow:
1 First, open Instagram.
2. Now click on the Messages icon located in the upper right.
3. Login to any chat.
4. Unlike a normal account, when you open a conversation with an Instagram business account, you can see an icon ‘+’. Click on this icon.
5. Select the icon Fast answer (looks like a bubble with three dots).
6. Now press “+” for add a quick reply.
7. The owner of a professional account you can now create a quick reply.
8. Finally, click on Keep.
As you can see, the process is very easy and It will be of great help to respond to clients on Instagram faster. Lastly, this function you do not have any type of limitation when creating quick answers, you just have to repeat the whole process to add the answers that you think are relevant.