Mrwhosetheboss, a channel with 11 million subscribers, posted a video with millions of views, in which he reports that in his collection of hundreds of phones, he initially noticed that the battery had bulged so much that it actually pushed the adhesive and the back cover detached. The YouTuber’s collection includes a lot of top models from years ago, he stores them next to each other on a shelf designed and manufactured for this purpose, but only Samsung devices have a problem.
Arun (the face of the channel) did not stop at this point, he wrote to Samsung about the problem, who immediately offered to collect the devices from him for inspection, but he did not get an answer to his question about when and how he would be able to get them back. The company shipped the three problematic devices, but Arun started to investigate and came across more and more cases on social media where users reported similar issues, then he approached Marques Brownleet (MKBHD), who is perhaps one of the most well-known tech content producers in the world, and he reported similar experiences, and then contacted the also world-famous JerryRigEverything channel, where Zach Nelson also confirmed these cases, but he went further by presenting such bulging batteries and tried to explain the reasons.
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Zach says that the electrolyte in the battery evaporates after a while, which leads to failure and bulging, especially problematic if it’s a battery that hasn’t been used in a long time and the owner wants to recharge it. Zach has also taken apart failed batteries, which at the same time are quite well protected from explosion, but even this does not make the situation reassuring at all. In addition, the batteries have a number indicating how many years the battery will work safely and according to its intended purpose, this is usually certified for five years in Samsung mobile phones, in comparison, Fold2 and S20 FE have also been found with hump batteries.
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It is definitely part of the story that the mobile phones sitting in the YouTuber’s collection were used mainly to make videos about them when they were released, then they were returned to the box or sat on the shelf and were not touched for years, which is not a typical use for a top model. At the same time, however, after the video was released, thousands of user comments came from all over the world with similar experiences. There are service viewers who say that they have encountered hump batteries mostly in the case of Korean company models during their work, while others say that several companies have a requirement that the phones stored in the warehouse must be charged and discharged every 6-9 months just to avoid these cases. At the same time, it is a fact that only Samsung devices are affected from Arun’s collection of hundreds of pieces, even though when he was faced with the problem, he went through every piece with great care.
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For now, Samsung has no official communication on the matter. Unfortunately, the video is also not clear from the point of view of what happened at the manufacturer after the delivery of the first three affected devices, whether Arun tried to contact them again since then, but in this case, when the problem comes to light with the help of three legitimately popular tech YouTubers, the Samsung can’t help but not react, so the story doesn’t end here by any means. Although there are many, many videos on the internet that show a problem with a phone’s battery, these have been isolated cases until now, but if, in a video cooperation like this, competent influencers producing professional content point to a problem affecting many products, it takes it to a completely different level. puts the matter in perspective and puts Samsung under pressure. There will be a sequel.