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Destination home, the most popular route in transport applications

Destination home, the most popular route in transport applications

(Photo: Courtesy Cabify)

The Cabify transport application reported that during the last year more than 15% of users had “home” as their final destination, which made this route the most popular within the platform during those months.

Because users can name places with labels such as home, office, or university, it was possible to identify that trips to the destination “Home” increased by more than 101%.

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Manuel Torres, Country Manager for Cabify Colombia, affirmed that the confidence of the users motivates to continue investing in the development of new functions that allow to guarantee the security on every trip.

“We have processes that allow us to anticipate potential incidents that violate the safety of our users and therefore we have a robust verification system for drivers and users,” said Torres.

This system also considers the times of the day when users return home. On weekdays, 23% of these records occur between 5:00 p.m. and 7:00 p.m. while the trend changes on weekends, when the return hours occur between 10:00 p.m. and 3:00 a.m. depending on the night life of the cities.

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That is why to keep passengers and drivers calm during trips, there are security functions for each one. These are the most used:

Share any ride

Passengers can carpool where they are, in real time, with any contact. In this way, your friends and family will still see the location of the vehicle on the way home, even if they do not have the Cabify application installed.

(Photo: Courtesy Cabify)
(Photo: Courtesy Cabify)

Additionally, users can enter a trusted contact which can receive the data of the trips made by the passenger by means of a text message. The function is also not exclusive to Cabify users.

In case the user feels that his security is at risk, a emergency call will be available through the app.

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driver safety

One of the company’s most recent developments is the secret signala function that activates a call to the driver to check that the trip is being carried out correctly and in any case, to dissuade any inappropriate behavior by the passenger or group of passengers.

(Photo: Courtesy Cabify)
(Photo: Courtesy Cabify)

Like the version of the application intended for passengers, drivers also have the function of making a emergency call to the authorities to resolve situations that put the safety of the people in the vehicle at risk.

Also, drivers may be put in contact with Cabify through a service available to them 24 hours a day, every day of the week in case of emergency.

In addition to these functions, there are 20 more such as validation of documents of drivers, background checks, data protection, periodic inspection of vehicles, insurance against accidents and the 24/7 support center Available via app, web and social networks.

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